Matt Francis, CEO of INTERSCAPE, Inc
| Executive with success in leveraging technology innovation to optimize performance for small to Fortune 100 organizations. |
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- Converted $1.2 million investment into $20+ million savings in IT development, operating and risk management costs.
- Created enterprise application for 10K+ employees servicing 1+ million customer commitments annually.
- Reduced escalations 10%, salvaged relationships and protected at-risk revenue stream.
- Led growth of IT consultancy from startup to $600K+ annual revenue and instant profitability.
- Won numerous contracts with Fortune 100 industry leader. Developed and launched state-of-the-art products.
- Secured Microsoft Gold Certified Partner classification in <60 days, gaining valuable credibility industrywide.
Strategic thinker with high level of accountability and success in aligning IT operations with corporate objectives.
- Drove $3+ million savings by leading design/release of real-time
sales coaching tool for 6K+ employees in 9 states.
-Project-managed successful customized automated training applications
for BellSouth, Alltel, Siemens and Scientific Atlanta.
-Instrumental in securing $7 million contract with 6-state retail
chain; served as mission-critical technical sales support.
-Selected to serve as CTO in launch of Web-based marketing and discount business.
Change agent who leverages state-of-the-art, flexible IT methodologies to guide swift delivery of profitable solutions.
-Inherited 6-month delay in integration of systems with $22 billion venture partner; completed within 6 weeks.
-Spearheaded turnaround of server environment to 99.999% uptime from <50%; still in place after 6 years.
-Achieved 100% success rate in deployment of IT applications vs. <60% industry average.
-Personally innovated technologies and ideas with focus on increased productivity/efficiency; 4 patents pending.
Profile
IT Operations & Implementation P&L Accountability Project Management Business Development
Systems Architecture & Integration Enterprise Solutions Process Improvements Startups & Turnarounds
Product Design & Launch Intellectual Property Business Intelligence Resource Optimization
Client & Vendor Relations Team Leadership Strategic Planning Risk Analysis & Mitigation
Bachelor of Science, Management Information Systems, Southern Polytechnic State University, Marietta, GA, 2000
Completed 5-week study abroad program in Germany.
Professional Experience
InterScape, Inc., Marietta, GA 1998 - Present
President / Senior Technology Consultant
-Built business infrastructure to offer IT application/hosting services
to clients ranging from early-stage to world-class companies.
-Manages P&L, day-to-day operations, business/product development,
marketing, strategic planning and client relationships.
-Directed up to 15-member programmer, documentation and graphic designer team as well as outsourced vendor partners.
-Grew revenue from zero to $600K+ annually. Earned accreditation as Microsoft Gold Certified Partner.
-Led design, commercialization and release of Business Intel Viewer 1.0 and WebPilot Content Management products.
-Acquired new business by marketing full range of custom development,
search engine optimization and hosting services.
-Took on projects with budgets to $3 million. Established track record of on-time/under-budget performance.
BellSouth Telecommunications, Atlanta, GA
Senior Consultant / Architect 1999 - 2005
-Selected as vendor to take over NT 4.0 Web server hosting project and resolve critical downtime issues.
-Recruited to stay on as retained consultant. Grew to 50-server
environment. Migrated Java technology to 1st Microsoft-hosted platform
companywide, generating multimillion-dollar savings in development
costs.
-Responsible for internal application development including escalation
management, coaching and customer referral systems.
Hewlett-Packard, Atlanta, GA 1998 - 1999
Senior Support Engineer
-Held full-time position while completing degree. Responsible for
3rd-level support of time and labor management systems.
-Traveled to client sites, ensuring optimal availability of servers running DB2, Oracle and SQL Server.
-Identified problems, defined client requirements, devised solutions and followed through with implementation.
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